Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some areas we are unable to ship to. If you happen to be located in one of those places, we will contact you.
What about customs?
We are not responsible for any customs fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
Do you provide tracking information?
Yes, you will receive a confirmation email once your order is shipped out that contains your tracking number. If you don't receive any tracking information within 9 days, please contact us at support@luxenry.com
Why does my tracking say no information is available at the moment?
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days and there is still no information on your tracking number, feel free to contact us.
Mitchell Hyatt –
I love this item for lounging. The comfortable fit is perfect.
Mrs. Sue Dickinson –
This item is cozy and great for traveling.
Charlie Herman –
I bought this stylish item for going to the gym, and it’s exactly what I wanted.
Phillip Crist –
I bought this item for running errands, and it’s stylish!
Adam Lang –
I bought this item for walking, and it’s cozy!
Richard O’Conner –
I’m thrilled with this durable item. It’s exactly what I needed for casual outings.